ItNirman CRM vs Salesforce
Salesforce is an enterprise CRM priced per user. ItNirman CRM runs inside your own WordPress site and is priced per site. They suit very different businesses. Here is how they compare, including where Salesforce is the better choice.
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- Facts checked 21 October 2026
- Sources linked below
- Where Salesforce wins, stated
Is ItNirman CRM a good Salesforce alternative?
For a freelancer, a small agency or a service business on WordPress, often yes. Salesforce lists Starter Suite from $25 per user per month, billed monthly or annually, and Pro Suite from $100 per user per month, billed annually under a contract; transaction fees apply. Starter includes an AI assistant, email nurture campaigns, lead scoring and lead routing. Quoting and forecasting come with Pro Suite, and AppExchange gives access to a large app marketplace. The page we read does not list invoices or customer portals.
Choose ItNirman CRM when you want your client data on your own hosting, one price per site however many staff you add, plus a client portal, monthly reports, invoices, local payments and a Bangla interface. Choose Salesforce when you are a larger team that needs deep customisation, forecasting, an app marketplace and enterprise controls.
- Free version
- Salesforce: 30-day trial. ItNirman CRM: no
- Pricing model
- Salesforce: per user per month. ItNirman CRM: annual licence per site
- Where data lives
- Salesforce: its cloud. ItNirman CRM: your WordPress database
- Invoices and client portal
- ItNirman CRM: yes. Salesforce: not listed
- bKash, Nagad, Rocket, Upay
- ItNirman CRM: yes. Salesforce: not listed
What You Get With ItNirman CRM
One licence, nothing held back. Single and Business differ only in the number of sites, and your data stays in your own WordPress database.
A client portal with no login
Each client gets a private link to read reports, see invoices, accept quotes, view files and send requests. Regenerate the link and the old one stops working.
Monthly client reports
Build the report from the work done, performance screenshots and next month's plan. Share it in the portal or as a PDF, and collect feedback on it.
Quote to paid invoice
A client accepts a quote online and the invoice is created. Partial payments, overdue flags, reminders by email and WhatsApp message, and card payments through Stripe or SSLCommerz.
Client 360 and health score
Invoices, payments, reports, tasks and messages on one timeline, with a 0 to 100 health score and warnings about clients who may leave.
Agency finance
Income from client payments, expenses with receipts, shared costs and a Time & Profit view that shows which clients actually make money.
Built for Bangladesh
The whole interface in English or Bangla, bKash, Nagad, Rocket and Upay payments with a transaction ID that can never be used twice.
ItNirman CRM and Salesforce, Feature by Feature
Facts as of 21 October 2026, from Salesforce's pricing page, which says prices are for information only and may change.
| Feature | ItNirman CRM | Salesforce (Starter Suite and Pro Suite) |
|---|---|---|
| Price and licence | ||
| Free version | —No | No; a 30-day free trial with no credit card |
| Pricing model | Annual licence per site | Per user per month |
| Paid price | $89 per year | Starter Suite from $300 per user per year ($25 a month) |
| Adding a team member | No extra fee (CRM Staff role) | Another user licence |
| Contract | Annual licence | Pro Suite is annual only, with a contract |
| Every feature in every plan | Yes | No; Starter Suite, Pro Suite and higher editions |
| Where your data lives | ||
| Data stored in | Your WordPress database | Salesforce's cloud |
| Works inside the WordPress dashboard | Yes | no, a separate platform |
| Client work | ||
| Quotes | yes, accepted online by typing a name | Sales quoting in Pro Suite |
| Invoices | Yes | Not listed |
| Client portal with no login | Yes | Not listed |
| Monthly client reports with PDF | Yes | Not listed |
| Agency finance with Time & Profit | Yes | Not listed |
| Sales and marketing | ||
| Pipeline | yes, Kanban with deal value | Sales flows and lead routing in Starter Suite |
| Email campaigns | Yes | Email nurture campaigns in Starter Suite |
| Lead scoring and routing | —No | Starter Suite |
| Forecasting | Pipeline forecast on the dashboard | Pro Suite |
| App marketplace | —No | AppExchange, Pro Suite |
| Payments and ecosystem | ||
| bKash, Nagad, Rocket and Upay | Yes | Not listed |
| Whole interface in Bangla | Yes | Not listed |
Salesforce is an enterprise platform. We list only Starter Suite and Pro Suite, because the page we read gives no price for Enterprise or Unlimited.
The Honest Version
Choose ItNirman CRM if you…
- run a service business on WordPress
- want client data on your own hosting
- want one price however many staff you add
- need a client portal, reports and invoices
- get paid by bKash, Nagad, Rocket or Upay
- need the CRM in Bangla
Choose Salesforce if you…
- are a larger team with complex sales
- need deep customisation and forecasting
- want an app marketplace (AppExchange)
- want lead scoring and routing
- need enterprise controls and support plans
What You Pay Per Year
In US dollars per user per year, as listed, at the starting prices. Transaction fees apply, and Salesforce says confirm exact figures with its sales team.
| Feature | ItNirman CRM | Salesforce |
|---|---|---|
| 1 user | $89 | Starter Suite: from $300 |
| 5 users | $89 | Starter Suite: from $1,500. Pro Suite: from $6,000 |
| 10 users | $89 | Starter Suite: from $3,000. Pro Suite: from $12,000 |
| Where the data lives | Your own site | Salesforce's cloud |
Features differ a lot between the two. This table compares only the listed starting prices, not what each plan includes.
Moving From Salesforce to ItNirman CRM
- Test on a staging copy. Addresses ending in .local or .test never use a licence slot.
- Export from Salesforce. Export your contacts as a CSV file, and download invoices, proposals and files you need for your records.
- Import into ItNirman CRM. The CSV importer brings contacts in as leads. Plan to review clients, invoices and history by hand, because no importer for those is listed.
- Switch in stages. Keep Salesforce running until your team has used ItNirman CRM for a few weeks.
Features that exist only in Salesforce, such as AppExchange apps and forecasting, will not carry over.
ItNirman CRM and Salesforce, Answered
Every feature, grouped by job.
Is Salesforce free?
No. Salesforce offers a free 30-day trial with no credit card. Starter Suite starts at $25 per user per month. ItNirman CRM has no free version.
Is Salesforce too much for a small business?
It can be. Pro Suite starts at $100 per user per month, annual only, with a contract, and costs rise with each user. For a small service business, a per-site plugin is often simpler.
Does Salesforce have invoices and a client portal?
The pricing page we read does not list them. Quoting appears in Pro Suite. ItNirman CRM includes quotes, invoices and a client portal in every plan.
Can I move my Salesforce contacts?
Export your contacts as CSV files, then import them as leads in ItNirman CRM. Review accounts, opportunities and history by hand.
What does ItNirman CRM not do?
It has no free version, no WooCommerce integration and no territory tools for large sales teams. Google Calendar and Gmail sync need your own Google credentials.
Sources and Date
Every Salesforce fact above comes from a page you can open. ItNirman facts come from our own product pages.
Facts checked on
- Salesforce CRM pricing pageStarter Suite and Pro Suite prices, billing and features
- ItNirman CRM product pageItNirman CRM features and counts
Found something out of date? Tell us and we will correct it and change the date.
Keep Your Data on Your Site
Your client data on your own site, with one price per site however many staff you add.