Help With ItNirman SEO and CRM
Something not working, or not sure how to set it up? A few quick checks solve most problems. If yours is not one of them, send us the details below and the people who build the plugins will look into it. We will never ask for your WordPress password.
Questions? Chat with us on WhatsApp
- Email and WhatsApp
- Answered by the developers
- Included with every active licence
Quick Checks That Solve Most Problems
Update everything
Update the plugin, WordPress and your theme, then try again. Many issues are already fixed in the latest version.
See the changelogCheck the licence screen
If features have stopped, open the plugin's Licence screen. It shows whether the key is active, expired or bound to another domain.
Licences explainedLook for a conflict
Temporarily switch off plugins that do a similar job, such as a second SEO plugin, and see if the problem goes away.
Back up first
Before changing settings or restoring data, take a backup of your site.
What to Include When You Write
These five things let us start on your problem straight away, often with the fix in the first reply.
- 01
Plugin and version
The plugin name and version, from your Plugins screen.
- 02
Your setup
WordPress and PHP versions and your theme. Tools → Site Health shows them.
- 03
What happened
What you expected, what actually happened, and the steps that lead to it.
- 04
Evidence
A screenshot or the exact error message.
- 05
Nothing secret
Never include passwords, licence keys or private API keys.
What Support Covers
Support is included with every active licence and covers:
- Installing and activating ItNirman SEO and ItNirman CRM.
- Setting up and using their features.
- Licence questions: activation, domain changes and renewals.
- Bugs in the plugins, which we fix in a future release.
It does not cover building custom features, general WordPress maintenance, or problems caused by other plugins and hosting. If your question is outside the scope, we will tell you plainly and point you somewhere useful.
Send Us the Details
Use the contact page and include the five items above.